The Player Protection Symposium at SBC Summit Barcelona is expected to bring together 15,000 delegates including top operators, regulators and executives to discuss the important aspect of player safety in the gaming and betting industry. This special player-focused track will take place on the second day of the event on September 21st, as part of the global betting and iGaming show at Fira de Barcelona Montjuïc.
The conference will present resources and strategies for driving innovation in the industry, with a focus on effective and meaningful player protection practices. Participants will discuss the use of data to better understand audience behaviour, metrics that help measure the effectiveness of responsible gaming initiatives, ethical issues related to the use of artificial intelligence (AI) to identify problematic gaming behaviour, and other interesting topics.
Rasmus Sojmark, CEO and Founder of SBC commented: “Ensuring the safety and well-being of players is paramount to us. As event organisers, we have a responsibility to address the subject of player protection and help facilitate a sustainable and ethical gaming ecosystem. I am extremely proud of the work we have accomplished for the player protection track as we equip industry professionals with the knowledge to prioritise the welfare of players.”
In a panel titled “The Ethics of AI – a Tool Of Protection Or Harm?” leading experts will discuss how the practical use of artificial intelligence in the gaming industry affects the ethics and protection of players. Speakers will include Peter Spiteri (CFO, Malta Gaming Authority), Angelo Dalli (CEO, Umnai), Joseph Borg (Partner, WH Partners), Dan Spencer (Director of Safer Gambling, EPIC Risk Management) and panel moderator Olga Finkel (Founder and Partner, WH Partners),The discussion will look at the advantages and disadvantages of using AI to detect problematic player behaviour, as well as the responsibility of operators for the ethical and transparent use of artificial intelligence.
In the discussion panel “Should The ‘Path To Play’ Be a Roadmap For Other Regulated Markets?” speakers will review the results of the successful Path to Play program in the UK and the possibility of expanding it to other markets. Dr. Jennifer Shatley (Consulting Partner, RGC), Brigid Simmonds (Chair, Betting and Gaming Council), Rasmus Kjaergaard (CEO, Mindway AI), Paul Foster (CEO, Crucial Compliance) and panel moderator Matt Smith (Head of External Affairs, Betknowmore) will discuss the key aspects of the Path to Play that can be applied to other markets and explore approaches to responsible gambling and success metrics that can be used.
The panel “Betting Sustainability: The Growth of ESG in iGaming” will discuss the best practices by which the iGaming industry has integrated environmental, social and corporate governance (ESG) considerations into its business practices. Panellists such as Sophie Platts (Group Head of Sustainability, Entain Group), Harald Pia (Founder, Oshi Casino), Jordan Lea (CEO, Deal Me Out), Gustaf Hoffstedt (General Secretary, Swedish Trade Association for Online Gambling), and panel moderator Shelley White (CEO. RGC) will discuss how the iGaming industry has changed its approach to social responsibility, what societal trends have impacted business operations, and opportunities for brands to incorporate broader ESG initiatives.
Other topics covered at the conference on Day 2 include the Global Gaming Leaders track, the Sports Betting Innovation track, the Casino & iGaming Innovation track, the Marketing & Media track, the Payment Innovation track and the Technology Innovation track.
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